Our volunteers are trained in empathetic active listening, and can also provide information, referrals, and non-professional guidance during a crisis.
The only situations in which we cannot maintain your confidentiality is if you are in immediate danger of harming yourself or others, or if you reveal that abuse of likely is or will be taking place. During our opening hours, this will allow you to connect to one of our volunteers.
It is a confidential, anonymous, and non-judgmental instant messaging service. Note about Confidentiality : Protecting the confidentiality of our callers and chatters is one of our highest priorities.
Feel free to for other phone lines, chat lines and resources. Chatters will be connected to one of our volunteers through an anonymous platform.
To use Chatline, please click the round purple icon in the bottom right corner of this screen. In these situations, it is our legal obligation to report the information you share with us to emergency services.
Or, to chat on mobile or in a full window, please .